Payment

I did not receive the confirmation email, where are my order and receipt

All the communications sent and the receipt for your order are always available in your personal area, even if the email did not arrive.

  1. Log in to your profile on endu.net.
  2. Click on Payments: you will find all your orders.
  3. Open the details of the order: you will find the receipt and the communications sent.
  4. If the payment relates to a registration, in the details you will also find the button leading to the registration.

Keep in mind that the order is linked to the email you were logged in with on ENDU at the time of registration: make sure you checked the right address.

If instead you made the order with a different ENDU account than the one you meant to use (it happens when more than one account was created), contact us telling us which account you want to use and where you expected to see the order: we will proceed with merging the accounts or moving the data.

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